Terms and Conditions
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
1. Terms of Payment:
Life Industries Corp. accepts all major credits cards at the time of purchase.
Payment is due in full at time of submission of online order.
Shipping cost is determined by delivery address zip code.
Orders ship Tuesday through Friday from our Charleston, SC warehouse.
All efforts are made to ship orders in a timely manner.
3. Return Policy & Warranties:
Life Industries Corp. accepts returns of defective goods under the following conditions:
The product’s shelf life has not expired (see list below).
A batch code (see packaging) along with a description of the product issue has been sent to the factory for return approval.
The product has not been used in a manner inconsistent with its intended use.
GUARANTEED FACTORY SHELF LIFE
Life-Calk, Life Seal, Silicone sealants – One year from date of manufacture
Teak Deck Sealant – Six months from date of manufacture
Cleaners, waxes, compounds, solvents, epoxies – Three years from date of manufacture